For past few days, several forums have been loaded with complaints that they have been encountering the ‘Error 53’, which bricks the iPhone devices. Apple has came forward and provided an explanation reporting that it intentionally bricked up the iPhone handsets that were serviced by third-parties. That’s being said, users won’t have an access to Apple Pay and Touch ID, which the Cupertino-based company claims that it does to protect user privacy and payment security.
“We take customer security very seriously and Error 53 is the result of security checks designed to protect our customers. iOS checks that the Touch ID sensor in your iPhone or iPad correctly matches your device’s other components,” the company told The Guardian in a statement.
The problem arises when the handset’s Touch ID is repaired or the display is replaced by a third party vendor, and once the system identifies the non-standard component, Apple bricks the device to prevent any unauthorized access.
“If iOS finds a mismatch, the check fails and Touch ID, including for Apple Pay use, is disabled. This security measure is necessary to protect your device and prevent a fraudulent Touch ID sensor from being used. If a customer encounters Error 53, we encourage them to contact Apple Support.”
Since the device stores a copy of the fingerprint data in the device itself, it makes sense with the Apple approach, as the users will be prevented from any abuse. However, users lost their mind because Apple isn’t giving them any warning before disabling their device.