Oculus Rift VR facing shipment delays but company offers free shipping

Last Updated: 4 April, 2016
Oculus Rift hardware

Facebook-owned Oculus started dispatching the Rift VR headsets to customers who pre-ordered the headset earlier this year starting last month. That being said, company’s CEO and co-founder Palmer Luckey himself delivered the first order. Unfortunately, the company is now facing component shortages due to which the estimated delivery dates for some of the pre-orders have been affected.

However, the company has said that the shipping and handling costs for all the existing orders will be upon us for the inconvenience caused. Though the updated ETA has not been announced yet, you can check the status of your order on the company’s official site by April 12. Here’s the email that has been sent out by Oculus to consumers:

We know you’re anxious to receive your Oculus Rift and apologise for not updating your order status sooner. We’ve been working through an unexpected component shortage, and unfortunately, that issue has impacted the original shipping estimates for some early customers… We’re working hard to get up-to-date ship windows, and you should expect to see your order status updated on oculus.com by Tuesday, April 12.

Although many Rifts will be arriving on schedule and in line with original estimates, we’ll be covering shipping and handling costs for all orders placed through today… We’re shipping Rifts everyday. Don’t hesitate to reach out to the Oculus support team if you have additional questions.

The VR headsets have been priced at $599 (£421) in the US and £499 ($709) in the UK and in the case of British customers, the wait period is, unfortunately, longer, as the Oculus Rift is not expected to make its way across the pond before July 2016.

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