Samsung has announced that a new software update will be released to not returned Galaxy Note 7 units in the US late next week that would kill Note 7 devices once and for all. While other major U.S. Carriers are participating in the release of the update, Verizon has officially announced that it will not be rolling out the update.
The new update will be rolled out by Samsung On December 19 which will prevent Note 7 devices from charging. The leading U.S. mobile carrier, Verizon has said while they are concerned over the safety of their users, the update would affect customers who don’t have spare phone to use after killing Note 7.
Verizon Refuses to Release the Update
Verizon in a statement has said, “Verizon will not be taking part in this update because of the added risk this could pose to Galaxy Note 7 users that do not have another device to switch to… We will not push a software upgrade that will eliminate the ability for the Note 7 to work as a mobile device in the heart of the holiday travel season. We do not want to make it impossible to contact family, first responders or medical professionals in an emergency situation.”
The Samsung Galaxy Note 7 devices are being banned from use on airlines and on public transit services in the United States. Samsung announced the time frame for the update to be rolled out across the carriers in the United States which would take at least 30 days. So the carriers in the US are taking much time to roll out the update.
Sprint has announced the updated will be rolled out after the holiday season on January 8th. The battery will no longer recharge,” the company confirmed in a statement. AT&T will also be rolling out the update after holiday season on January 5th. T-Mobile will be rolling out the update on December 27.
“We always want to do the right thing and make sure our customers are safe, so on December 27th we will roll out Samsung’s latest software update, which is designed to stop all remaining Note 7 devices from charging. These devices were recalled by the Consumer Product Safety Commission (CPSC) on Oct. 13 and should no longer be used,” T-Mobile said in a statement.
Here’s Verizon’s full statement for not participating in the update roll-out:
In October, Samsung announced a voluntary recall of the Samsung Galaxy Note 7 when it was discovered that all available devices could overheat and pose a safety risk to customers. Since that time, a vast majority of Verizon customers who purchased the Note 7 have replaced their phones with other models.
Today, Samsung announced an update to the Galaxy Note 7 that would stop the smartphone from charging, rendering it useless unless attached to a power charger. Verizon will not be taking part in this update because of the added risk this could pose to Galaxy Note 7 users that do not have another device to switch to. We will not push a software upgrade that will eliminate the ability for the Note 7 to work as a mobile device in the heart of the holiday travel season. We do not want to make it impossible to contact family, first responders or medical professionals in an emergency situation.
Verizon and Samsung have communicated the need for customers with a Note 7 to immediately stop using their devices and return or exchange it where they purchased it. Verizon customers with the Note 7 have several options, including an additional $100 from Samsung when purchasing one of their other devices.
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